Refund Policy
A legal disclaimer
At Travel2OzAdventures.com, we want your experience to be seamless and stress-free. Please read our refund and cancellation policy carefully before booking.
1. Cancellation Period
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Clients may cancel their booking within 24 hours of payment to receive a full refund.
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Cancellations must be submitted in writing via email to admin@travel2ozadventures.com.
2. Refund Process
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Refunds for cancellations made within 24 hours will be processed within 5–7 business days.
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After the 24-hour window, cancellations may not be eligible for a refund, unless otherwise agreed in writing.
3. Non-Refundable Services
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Certain third-party services (e.g., accommodation, transport bookings, or tickets) may be non-refundable once confirmed. Any charges incurred from third-party providers will be passed on to the client.
4. Modifications
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Changes to bookings are subject to availability and may incur additional fees.
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All requests for modifications must be submitted via email.
5. Contact Us
For cancellation or refund requests, please contact us at:
Email: admin@travel2ozadventures.com
We value your business and aim to process all requests quickly and fairly.